Terms of Service

Day Old Poultry:

 

All day old orders require prepayment to be held. With the exception of pilgrim goslings all day olds are sold straight run (unsexed), meaning you will get a mix of males and females. Duckopolis does not have control over what the exact ratio is that you will receive as it will vary from hatch to hatch. Please be aware that on small orders the ratio can vary greatly.

Hatch dates are every Tuesday during breeding season; some breeds are available year round, while others are only available at certain times. Duckopolis will do everything in our power to fill your order on the hatch date requested, however please remember this is livestock that you are ordering and things can happen that are out of our control. In the event that we are not able to fill your order on the expected hatch date, you will have the choice to postpone the order to a future hatch date, receive a refund for the order, or use the deposit to purchase any other poultry or products that are currently available.

If day olds are ordered for pickup from the farm, they need to be picked up by the Saturday following their hatch. Orders not picked up by Saturday will be charged a brooding fee of $2/day old, if the order is not picked up by the following Wednesday it will be deemed forfeit, and the deposit paid will be transferred into a credit. Credits are non-refundable but can be used for any future purchase. To apply a credit on a future order, that order will need to be phoned in.

All day old poultry will come with a 24 hour live guarantee from the time they are picked up, or received from the shipping company. Any losses during this time, will either be refunded, or replaced at Duckopolis’ discretion.

If you are ordering your day olds to be shipped, the following minimum order numbers apply: chicks (10), ducklings (8), goslings (6), keets (15), and poults (15).

 

Juvenile Poultry:

 

All juvenile orders require a 50% deposit to be held. The balance will be due on pickup, or if being shipped 3 weeks prior to shipment. Juvenile poultry being ordered will be the following ages: Chickens (20-24 weeks), Ducks (12-24 weeks), Geese (12-20 weeks), Guinea Fowl (16-20 weeks), Peafowl (12-20 weeks), and Turkeys (16-20 weeks).

Some varieties of juvenile poultry are graded into quality groups. The group categories are utility, breeder, and show quality. 

Utility Quality: These birds represent the breed, however are best used for general farm use and pets not for breeding stock.

Breeder Quality: These birds have one or a couple minor faults that prevent them from being a show quality bird. While not show quality themselves they have the potential to produce show quality stock.

Show Quality: These birds meet their breed standard with no faults, please note that even when both parents are show quality it does not guarantee show quality offspring.

Poultry that are sold graded are graded by Duckopolis according to our understanding and interpretation of the APA’s Standard of Perfection, and the standards for each grade class we have established from that. Please note that different breeders have different qualities that they emphasize and therefore grading can vary from breeder to breeder. Duckopolis grades our birds according to a very strict standard. Grading done on birds is entirely at Duckopolis’ discretion and as such all grading is final.

When ordering poultry that is graded, Duckopolis will do our best to have the grade you requested available for your order however the final quality of the poultry that is produced can impact availability of your order. In the event we are unable to breed the grade of poultry you have requested, the following options will be available: selection of a different grade level, wait until the requested grade is available, or receive a refund for the order.

 

Sheep:

 

All pre-orders of sheep require a deposit for each lamb to be held. The balance will be due when the order is picked up, or if being shipped 3 weeks prior to shipment. Babydoll lambs are available after they have reached 8 weeks of age, other breeds are not available until after they have been weaned.

 

Shipping:

 

 

DUCKOPOLIS ONLY SHIPS WITHIN CANADA. WE WILL NOT EXPORT ANY ORDERS AT THIS TIME.

Day Old Poultry Shipping:
We have several options available for shipping day old birds:

Air Shipping: We can ship by air across Canada, for a flat rate of $120. Day olds can be shipped from April through August this way. They hatch on Tuesday and will ship Tuesday or Wednesday. Airports that are available are marked by the blue airplanes on the map below. Please note that some airports are not shown if there is a lower cost option available for that area.

Couriers: Duckopolis has several courier options available for shipping day old poultry. Day olds can be delivered from April through August this way. They hatch on Tuesdays, and will arrive on Wednesday (small square on the map) or Thursday (big circle on the map). Day olds shipped this way will need to be picked up from the couriers warehouse. The following are the available couriers and their delivery points:

ACE Courier: For BC and southern Alberta, there are 24 delivery locations. Shipment by ACE courier will be $40/ order for day olds. On the map below ACE courier destinations are purple.

Willy’s Trucking: There are 4 destinations: Grande Prairie, Peace River, Dawson Creek, and Fort St John. Shipment with Willy’s Trucking will be $100/ order for the two Alberta locations, and $120/ order for the two BC locations. On the map below Willy’s Trucking destinations are orange.

Buffalo Air Express: There are 4 destinations: High Level, Edson, Hinton, and Jasper. Shipment with Buffalo Air Express will be $50/order. On the map below Buffalo Air Express locations are yellow.

Coutts Courier (via WestJet): Delivery by Coutts will be available to Saskatoon and Regina. Orders being shipped by this method will fly with WestJet to one of the two locations. Coutts Courier will be picking the orders up from the airport and will then distribute the orders from their warehouse. Because this shipping will combine air with the courier, there will only be 2 availability dates to start the year (one for Saskatoon and one for Regina), if that date sells out another will be added. The first date for Saskatoon will be the May 29th hatch date (June 5th would be the second date if required), for Regina the first date will be the June 12th hatch date (June 19th would be the second date if required). The cost for shipping this way will be $40 per order. On the map below Coutts Courier locations are green.

Sales Delivery: Duckopolis can deliver day old orders to various sales that we will be attending. These sales are the North Peace Critter & Crafts Sale (Grande Prairie- April 28th), St Paul Critter & Crafts Sale (May 19th), Millet Critter & Crafts Sale (June 9th), and the Fort McLeod Sale (June 9th). Orders being delivered to these sales will be from the previous Tuesdays hatch, so will be 4 days old. There will be a $10 charge per order to meet at a sale. When meeting at a sale boxes will be prepackaged and set to the side for you. On the map below sales deliveries are marked by the pink ducks.

Shipping will be invoiced 3 weeks prior to the scheduled hatch date, and must be paid before the order is to ship. When ordering day olds to be shipped, the following minimum order numbers apply: chicks (10), ducklings (8), goslings (6), keets (15), and poults (15).

 


 

Juvenile Poultry Shipping:

All juvenile poultry will be shipped or delivered in approved shipping boxes. These boxes are used to ensure the safety and comfort of the birds while in transport. Duckopolis uses 2 sizes of boxes. The standard box costs $25 ea, and large boxes are $50 ea. The shipping box or boxes I use will depend on the breed of poultry and the order size.

                                                            

Please contact me if you have any questions regarding box space for shipping poultry, or if you would like an estimate on what the shipping will cost. Juvenile poultry can be shipped by air, by Courier, or delivered to a sale or on a delivery trip.

Air Shipping: Juvenile poultry are shipped by air from the Edmonton International Airport. West Jet and Air North work best for shipping birds but other airlines can be requested. Final payment for the poultry will be invoiced 3 weeks prior to the expected ship date. In addition to the cost of the poultry a $50 handling fee will be charged for orders under $300; the cost for the carriers required to ship the birds, and the shipping total will be invoiced and is required to be paid before the flight will be booked. Airports that are available are marked by the blue airplanes on the map above. Please note that some airports are not shown if there is a lower cost option available for that area.

Couriers: Duckopolis has several courier options available for shipping juvenile poultry. Juvenile poultry can be shipped this way for most of the year, however will not be shipped if the temperature is above 25 degrees  Celsius or below minus 15 Celsius.Final payment for the  poultry will be invoiced 3 weeks prior to the expected ship date, as well as the shipping total and the cost of the carriers. The majority of delivery locations will arrive the next day (small square on the map), there are a couple that are 2 day shipping (big circle on the map). Juveniles shipped this way will need to be picked up from the couriers warehouse. The following are the available couriers and their delivery points:

ACE Courier: For BC and southern Alberta, there are 24 delivery locations. Shipment by ACE courier starts at $50. On the map above ACE courier destinations are purple.

Willy’s Trucking: There are 4 destinations: Grande Prairie, Peace River, Dawson Creek, and Fort St John. Shipment with Willy’s Trucking will start at $100/ order for the two Alberta locations, and at $120/ order for the two BC locations. On the map above Willy’s Trucking destinations are orange.

Buffalo Air Express: There are 4 destinations: High Level, Edson, Hinton, and Jasper. Shipment with Buffalo Air Express will start at $60/order. On the map above Buffalo Air Express locations are yellow.

Sales Delivery: Duckopolis can deliver juvenile orders to various sales that we will be attending. These sales are the Red Deer Spring Odd & Unusual Sale (March 30th), North Peace Critter & Crafts Sale (Grande Prairie- April 28th), St Paul Critter & Crafts Sale (May 19th), Millet Critter & Crafts Sale (June 9th), Fort McLeod Sale (June 9th), and the Red Deer Fall Odd & Unusual Sale (October 5th). There will be a $10 charge per order, plus the shipping box cost to meet at a sale. When meeting at a sale boxes will be prepackaged and set to the side for you. On the map above sales deliveries are marked by the pink ducks.

Delivery Trips: Duckopolis is now making delivery trips to central locations throughout Western Canada. These trips are generally made on a Saturday. Please feel free to inquire about a delivery trip close to you. Delivery trips will have a fuel surcharge of $30 to cover overhead expenses, and a charge for each shipping box that is required. The only planned delivery trip for 2018 is to Saskatoon and Regina, and is marked by the pink meeting points on the map above.

Shipping Sheep:

Sheep will be shipped in plastic pet crates, or if being delivered the customer will be responsible for providing an appropriate means to transport the sheep home from the delivery location. Please contact me if you would like an estimate on what the shipping will cost. Sheep can be shipped by air, delivered to a sale, or on a delivery trip.

Air Shipping: Sheep are shipped by air from the Edmonton International Airport. West Jet and Air North work best for shipping sheep but other airlines can be requested. Final payment for the sheep will be invoiced 3 weeks prior to the expected ship date. In addition a $50 handling fee, the cost for the carriers required to ship the sheep, and the shipping total will be invoiced and is required to be paid before the flight will be booked. Airports that are available are marked by the blue airplanes on the map above. Please note that airports for BC and some in Alberta are not shown. The airports not shown are the Calgary and Grande Prairie airports in Alberta; Abbotsford, Comox, Kelowna, Prince George, Vancouver, and Victoria airports in BC.

Sales Delivery: Duckopolis can deliver sheep to various sales that we will be attending. These sales are the Red Deer Spring Odd & Unusual Sale (March 30th), North Peace Critter & Crafts Sale (Grande Prairie- April 28th), St Paul Critter & Crafts Sale (May 19th), Millet Critter & Crafts Sale (June 9th), Fort McLeod Sale (June 9th), and the Red Deer Fall Odd & Unusual Sale (October 5th). When meeting at a sale the customer will be responsible for providing an appropriate means to transport the sheep home. At a sale Duckopolis may have the sheep in the sale barn with us, or may leave them in the parking lot depending on the type of sale. On the map above sales deliveries are marked by the pink ducks.

Delivery Trips: Duckopolis is now making delivery trips to central locations throughout Western Canada. These trips are generally made on a Saturday. Please feel free to inquire about a delivery trip close to you. Delivery trips will have a fuel surcharge of $30 to cover overhead expenses, the customer will be responsible for providing an appropriate means to transport the sheep home from the meeting point. The only planned delivery trip for 2018 is to Saskatoon and Regina, and is marked by the pink meeting points on the map above.

Cancellation of Orders:

Cancellation and refunding of orders may take up to five business days to process. Duckopolis reserves the right to charge a cancellation fee of $50 per order, at our discretion, on any order that is cancelled for any reason including but not limited to charge backs, orders that are cancelled after the order is ready, and orders that are delivered but the customer fails to pickup.

Changes to these Terms:

Duckopolis reserves the right to revise these terms from time to time as we deem necessary. Revisions to these terms will be considered binding from the time they are posted and your continued relationship with Duckopolis expresses your acceptance of any revisions.